Voluntary work

Dedicated volunteers are a key element in producing the Festival.
It’s a great way to get involved, make new friends and see some of the best MENA region related films.
So we look forward to having you volunteer for Rotterdam Arab Film Festival 2024
29th of May - 2nd of June.

General Information

Age:
You are at least 18 years old. Identification: You have an EU passport/ID card or an EU residence permit.

Language Proficiency:
You can communicate well in English and/or Dutch; knowledge of Arabic is a plus.

Availability:
You are available for at least 1 shift, which averages 5-7 hours per shift.

Costs:
You arrange your own accommodation and train costs.
We do reimburse the expenses for one train journey.

As a volunteer at our Arab Film Festival in Rotterdam, we offer you a great experience and appreciation for your efforts.

Here are some benefits you can expect:

• Travel expense reimbursement: If Rotterdam is far from your home, no worries! We’d like to support you by reimbursing a one-way trip to the festival.

• Volunteer badge: You will receive a special volunteer badge, granting you access to film screenings during the festival. You can enjoy the beautiful Arab cinema too!

• Celebratory events: We organize special events to thank our volunteers and celebrate together. It’s a great opportunity to make new social connections and share your festival experience.

• Meals & beverages: During your shift, we provide meals and beverages to keep you energized for contributing to the festival’s success.

• Maasstad insurance: For your peace of mind, we offer Maasstad insurance coverage during the festival, ensuring you’re protected during your volunteer work.

• Relevant work experience: As a volunteer, you gain valuable work experience in a professional event environment, which can be a great addition to your resume.

• Unique festival experience: You get to experience the Arab Film Festival in a unique and special way, closely involved in its organization and execution.

• Appreciation: Your contribution as a volunteer is highly valued. Without your dedication, it wouldn’t be possible to make this festival shine! Join as a volunteer and discover the many benefits and valuable experiences you can gain during our Arab Film Festival.

When you apply as a volunteer for the festival, our volunteer coordinator will reach out to you for an interview, through a phone call or video chat.
During the appointment, the volunteer coordinator will provide you with more information about the festival and the available volunteer positions.

Jobs

As the Information Officer, you will be the primary point of contact for guests, filmmakers, and the public attending the Arab Film Festival. Your role is vital in ensuring that everyone has access to up-to- date and relevant information about the festival’s schedule, film screenings, special events, and all aspects of the event.

Responsibilities:
• Establish and staff the festival information desk or booth to assist guests with inquiries and provide program details.
• Greet and welcome attendees in a friendly and professional manner, creating a positive and inviting atmosphere.
• Maintain a comprehensive understanding of the festival schedule, film screenings, venues, and special events to provide accurate information to guests.
• Keep track of any schedule changes or updates and communicate them promptly to guests and staff.
• Collaborate with the event organizers and volunteers to handle any special requests or accommodations for guests.
• Monitor feedback and suggestions from guests to identify areas for improvement and enhance the overall festival experience.

Requirements:
• Strong communication and interpersonal skills, with the ability to convey information clearly and courteously.
• Excellent organizational and multitasking abilities to handle a high volume of inquiries effectively.
• Proficiency in Dutch and English with additional knowledge of Arabic being an advantage.
• Prior experience in customer service, event coordination, or a similar role is preferred.
• Knowledge or interest in the film industry and Arab cinema is desirable.
• Flexibility to work extended hours during the festival period, including evenings and weekends.
• Tech-savvy with the ability to use relevant software and tools to manage information efficiently.
• A positive and approachable attitude, providing exceptional service to festival attendees.
• A passion for promoting cultural events and celebrating Arab cinema.

Are you a handy and motivated person with a passion for events? Do you want to be part of an exciting film festival and work behind the scenes to create a fantastic festival experience?
Then this position as a Set-up and Tear-down Worker is perfect for you!

Job Description:
As a Set-up and Tear-down Worker, you play a crucial role in setting up and dismantling the film festival. You work with an enthusiastic team to ensure that all necessary infrastructure, decorations, and technical equipment are ready in time for the festival. After the event, you ensure that everything is cleaned up and efficiently dismantled.

Tasks and Responsibilities:
• Assisting in setting up festival locations
• Helping with the installation of technical equipment, such as projectors, sound equipment, and lighting.
• Assisting in hanging banners, decorations, and signage at the festival locations.
• Transporting and placing necessary materials and equipment.
• Cleaning up and dismantling festival locations after the event.
• Collaborating with other festival staff to ensure smooth and efficient set-up and tear-down.

Profile:
• Handy and practical: You have good manual skills and can perform physical work.
• Team player: You enjoy working with others and can communicate well within a team environment.
• Flexible: You are willing to work at different times since set-up and tear-down sometimes occur before or after regular working hours.
• Resilient: You can handle tight deadlines and remain calm in busy situations.
• Responsible: You take your tasks seriously and are reliable in carrying out assigned duties.

Are you an organized and energetic person with a passion for event logistics? Do you want to be part of an exciting film festival and contribute to a smooth flow of all logistics processes? Then this position as a Logistics Worker is perfect for you!

Job Description:
As a Logistics Worker, you are responsible for the
smooth coordination of all logistics activities during the film festival. You work closely with the team to ensure that all necessary materials, equipment, and resources are available at the right place and time.
You play an essential role in supporting the various festival locations and ensuring a successful event.

Tasks and Responsibilities:
• Coordinating the delivery and distribution of necessary materials and equipment to the festival
locations.
• Ensuring efficient storage and distribution of inventory and supplies.
• Assisting in setting up and dismantling festival locations, including material transportation.
• Planning and assigning logistics tasks to the team to ensure timely readiness.
• Solving logistics challenges and proactively identifying improvement opportunities.
• Collaborating with other festival staff to effectively support logistical needs.

Profile:
• Organized and efficient: You can manage multiple tasks and use a structured approach.
• Team player: You enjoy working with others and can communicate well within a team
environment.
• Flexible: You are willing to work at different times since logistics activities sometimes occur
before or after regular working hours.
• Resilient: You can handle tight deadlines and remain calm in busy situations.
• Problem-solving: You can quickly come up with solutions to logistics challenges that may arise.
• Possession of Driver’s License-B

As the VIP Guest Chauffeur, you will be responsible for providing luxury transportation services to esteemed guests and celebrities attending the Arab Film Festival. You will play a crucial role in creating a positive and unforgettable experience for our high-profile guests during the duration of the festival.

Responsibilities:
• Safely and punctually transport VIP guests to and from various festival venues, hotels, and special events.
• Ensure the cleanliness and impeccable presentation of the assigned vehicle at all times.
• Greet and welcome VIP guests in a friendly, professional, and courteous manner.
• Assist guests with entering and exiting the vehicle, ensuring their comfort throughout the
journey.
• Demonstrate a strong knowledge of the local area, venues, and possible alternative routes to avoid traffic and ensure efficient travel.
• Remain flexible and accommodating to the changing schedules and last-minute requests of VIP guests.
• Adhere to all traffic laws and regulations while maintaining a high level of discretion and confidentiality.
• Collaborate closely with event organizers and the logistics team to coordinate seamless transportation services.
• Report any vehicle maintenance issues promptly and ensure the vehicle is in optimal condition throughout the festival.
• Act as an ambassador for the Arab Film Festival, promoting a positive and professional image to all guests and attendees.

Requirements:
• Valid driver’s license with an impeccable driving record.
• Excellent knowledge of local traffic laws, routes, and landmarks.
• Strong customer service and interpersonal skills, with the ability to interact confidently with VIP guests.
• Fluent in English and Dutch with additional languages such as Arabic being a plus.
• Impeccable grooming and presentation.
• Flexibility to work extended hours and adapt to a dynamic schedule.
• Prior experience working with high-profile individuals and maintaining confidentiality is highly desirable.
• Knowledge of the Arab film industry and appreciation for Arab culture is a bonus.

Are you an enthusiastic and hospitable person who enjoys contributing to an unforgettable film experience?
We have a fantastic opportunity for you! We are looking for a motivated Venue Attendant to join our team during our upcoming film festival.

Job Description:
As a Venue Attendant, you play a crucial role in enhancing the film experience for the festival audience and guests. Your main tasks include checking tickets, guiding visitors to their seats, and answering their questions in a friendly manner. With your helpful and welcoming attitude, you contribute to a positive atmosphere within the festival and ensure that all visitors feel welcome. In addition, it is your responsibility to keep the screening rooms clean and tidy, providing our guests with a pleasant viewing environment. You will also be asked to assist with tasks related to the specific location where you are assigned to ensure that everything runs smoothly.

Profile:
• Flexible: You are willing to take on various tasks and adapt to changing circumstances.
• Patient: You treat visitors and colleagues with respect and kindness, even during busy moments.
• Willing to take on various roles: You are open to helping wherever needed and proactive in taking on tasks.
• Friendly attitude: Your enthusiasm and friendliness make our guests feel welcome and ensure a great film experience for them.

Application form